Perils of the digital world

Business is increasingly engaging in social media not just for marketing, but also to interact with their customers and employees. It has been difficult for most underwriters to keep up.

The risks of defamation and copyright infringement previously the domain of print publishers have now become part of the on-line media exposures, along with issues such as cyber crime and breach of confidentiality risks.

Our legal system has also struggled to keep up. The Australian Government is watching with interest how Europe and the USA deals with issues of social media and threats to consumers. Website owners in some circumstances, carry additional risks such as having a duty of care to their users.