2012 Fraud Week: 19 – 25 March

National Consumer Fraud Week is an initiative of the Australasian Consumer Fraud Taskforce(ACFT). Formed in March 2005, the ACFT comprises 22 government regulatory agencies and departments in Australia and New Zealand with responsibility for protecting consumers against frauds and scams. The Office of Fair Trading is a long time member of the ACFT.

Fraud and scams can strike a business at any time, and Fraud Week serves as an opportunity for everyone to review personal and business financial security procedures. It also raises awareness on new types of fraud and scams which have recently surfaced.

Slam scams! Press delete, throw it out, shut the door or just hang upis the 2012 theme and that highlights the many ways scams are delivered. A phone call, SMS, mobile app, letter, email, fax, or blog – scammers will use any of these means to target business victims.

You can protect your business from scams by following these tips:

Don’t respond
Ignore suspicious emails, letters, house visits, phone calls or SMS – press ‘delete’, throw them out, shut the door or just hang up.

Watch out for slick tricks
Scammers use sophisticated tricks to fool you such as fake websites, glossy brochures, technical jargon or posing as someone that you know and trust – don’t fall for them!

Don’t let scammers push your buttons
Scammers will play on your hopes and dreams to get what they want. Romance scams hurt emotionally as well as financially – protect your self.

Protect your identity
Your personal details are private and invaluable – keep them that way and away from scammers.

More information on how to protect your business from scams is available on our website. If you have spotted a scam, or unfortunately been a victim, you can report it on the Australian Competition and Consumer Commission’s ScamWatch website.

2012 scam survey now online

Have you been the victim of an online scam or noticed any new or persistent scams over the last year?

The ACFT and the Australian Institute of Criminology(AIC) are gathering the most up-to-date information on fraud and scam trends in Australia through their annual online survey. The information helps to improve the prevention, detection, investigation and prosecution of scam offenders.

Participation in the online survey is voluntary and anonymous. All responses are treated in confidence. The survey takes about 10 minutes to complete and can be found on the AIC website.